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Trading Platforms

What trading platforms does ProbusFX offer?

At present we offer our clients the ability to trade on the MT4 platform and in the future on the MT5.

Do I need to download any software before I start trading?

Yes, you need to download a trading platform on your PC/Device in order to trade on our MT4 client terminal.

Can I trade with ProbusFX with an existing MT4 trading account?

No, you cannot. You need to register for a ProbusFX Account.

What is the MetaTrader 4 Platform?

MetaTrader 4 is a trading platform that is developed by MetaQuotes. It is widely used by online Forex traders and brokers. Metatrader 4 is primarily used for online trading, to view live streaming prices and to monitor charts. For more details on MT4 platforms, please click here.

How do I download the MT4 platform?

Once you verify your email address, we are going to email you your Platform Details along with a link to download the terminal.

I cannot download the MT4 platform.

Please be advised to clear the cache and the cookies of your Internet browser and then try to download the platform using a different Internet browser. Please also make sure that you have administrator rights while trying to download the platform and to save the installation file on your PC.

How do I install the MT4 platform?

Firstly, you need to download the MT4 trading platform from the Platforms section on our website. A window will appear with mt4setup.exe – please click on “Save file” to save the file on your PC and follow the instructions:
a) Double click on the file you just downloaded to open it.
b) Click Run and if you are asked for further permissions allow the program to run.
c) In the new window, tick the box “Yes, I agree with all terms of this license agreement” if you agree with the terms and conditions outlined in the window.
d) Now click “Settings” if you want to change the installation folder, otherwise click Next.

I cannot install the MT4 platform

If you are having difficulties installing the MT4 platform, please contact our support team on live chat, send us an email at support@probusfx.com or request a call back. For more information on how to contact us visit out Help Centre.

How can I begin trading with MT4 when the installation finishes?

Once you have completed the MT4 installation, you need to login to your Demo or Live account to start trading immediately. Open MT4, go to File -> Login and use the credentials provided to you to login.

Can I trade with ProbusFX if I’m not using my main computer?

Yes, you can trade with ProbusFX on any computer you wish.

How do I change the password for my trading platform?

To change your current password on the MT4/MT5 platform please follow the below steps: Go to Tools->Options. Choose the server tab and click “Change”
Verify your current password in the “Current password” field, then tick “Change master password”. Enter your new password in the “New password” field and confirm it in the “confirm” field.

How do I get around a firewall protection?

Disable the anti-virus firewall for the MetaTrader 4 application and open up port 443.

What mobile platforms do you offer?

Currently we offer MT4 for iOS and Android. For more information visit our MT4 Platform page.

Can I use expert advisors?

Yes, you can.

Can I add a custom EA?

Yes, at ProbusFX you are able to add your own custom EAs to the platform.

How do I add an EA on the platform?

To add a custom EA you must:
• First, either Create or Download an EA
• Copy the EA file that you would like to install
• Click on the ‘Open Data Folder’ on the MT4 platform, under the ‘File’ tab.
• Open the ‘MQL4’ Folder
• Open the ‘Experts’ file’
• Paste the EA you wish in install in that folder
• Restart your MT4
• Look for the Expert Advisors section under the Navigator pane and you should be able to see the newly added EA, which you can then drag onto the chart you wish to trade on.
• You may switch it on and off again with the auto trading button
• If you see a Smiley Face on the top right-hand side of the chart, that means your EA is active.

Can I add a custom Indicator?

Yes, at ProbusFX you are able to add your own custom indicators to the platform.

How do I add a custom Indicator?

To add a custom indicator you must:
• Locate and copy the MT4 custom indicator file on your computer that you would have downloaded.
• Click on the ‘Open Data Folder’ on the MT4 under the ‘File’ tab.
• Open the ‘MQL4’ Folder
• Open the ‘Indicator’ Folder
• Paste the Custom Indicator in here
• Restart your MT4
• Look for your custom indicator under ‘Insert’ then ‘Indicators’ then it should be inside the ‘custom’ tab.

CFDs and FX are leveraged products which carry a high level of risk which can result in the loss of all capital invested.
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